FAQs

I dont know what sort of photos to get, what should I have done?


No problem, we can work this out together to figure out what your photography requirements are and what you will be using the images for. Flick me an email or book in for a free 15 minute exploration chat with me.




How quick are your turnaround times?


Please allow 10 - 14 working days from the arrival of products to receiving images. If you are needing your images in a hurry, (within 5 working days), there will be a rush fee of 20% of the total invoice.




What sort of props do you have already and what if I want something different?


I have grown quite the collection of props over the past couple of years and have a variety of different things. My prop library is constantly growing. If you are after something different I am happy to source any props required. There is a prop sourcing fee of $70 p/h for this service. Alternatively if you have any of your own props you would like me to use you are welcome to send these along with the products for the shoot.





We are so pleased to have found the talented Sophie! Her attention to detail in the initial phase of the process was exceptional and ensured our own brand style and requirements were clear. 

Tessa Lyes, Founder

NEVÉ CANDLES

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